FAQs
We regularly update our FAQs, so be sure to check them often
1. What is iPOS, and how can it benefit my business?
iPOS is an all-in-one Point of Sale system designed to help F&B outlets streamline operations, improve efficiency, and drive revenue. With features like inventory management, advanced reporting, QR Order, loyalty programs, seamless payment solutions and more, iPOS empowers your business to deliver exceptional customer experiences while saving time and reducing errors.
2. How does iPOS help manage inventory?
iPOS provides real-time inventory tracking, automated stock alerts, and detailed reports on stock levels and usage. You can monitor low-stock items.
3. What types of data or reports can I generate with iPOS?
iPOS offers a wide range of real-time reports, including:
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- Daily, monthly, and annual sales reports.
- Shift performance analytics.
- Product performance insights to identify bestsellers and slow movers.
- Inventory reports to monitor stock values, expiration and discrepancies.
- Loyalty program metrics to track customer engagement and retention.
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4. What makes iPOS Loyalty and Membership unique?
iPOS Loyalty and Membership solutions are fully integrated with your iPOS system hardware. Customers can easily sign up with just their phone number and name to earn points, and redeem rewards in store.
5. Can iPOS handle digital payments and e-invoicing?
Yes, iPOS supports all major digital payment methods, including GrabPay, TNG eWallet, credit/debit cards, and online banking. It also offers seamless e-invoicing, ensuring compliance with regulatory requirements while providing a smooth payment experience for customers.
6. How does QR Order work?
With iPOS QR Order, customers can scan a QR code at their table to view the menu and place orders. This reduces wait times, boosts average order sizes by 15-20%, and improves table turnover by up to 50%. The system could be set to collect customer info for personalized marketing and loyalty programs.
7. Is iPOS mobile-friendly?
Absolutely! The iPOS web-based App allows you to monitor sales, stock levels, employee activity, and incoming orders in real-time—right from your smartphone. It’s perfect for busy business owners who want to stay updated on the go.
8. What kind of hardware does iPOS provide?
iPOS offers sleek, durable, and high-performance hardware, including touchscreen POS terminals with built-in receipt printers. All devices are designed for seamless integration and ensure smooth daily operations.
9. Is iPOS suitable for small businesses?
Yes! Whether you run a café, restaurant, iPOS is highly scalable and customizable to fit businesses of any size. From managing small inventories to running comprehensive loyalty programs, iPOS offers tools to help you grow and thrive.
10. What kind of support does iPOS provide?
We pride ourselves on offering exceptional customer support. iPOS includes onboarding assistance, detailed user guides, ongoing technical support and warranty for the POS your purchase from iPOS.
11. How secure is iPOS?
iPOS is powered by PCI DSS-compliant technology from CardBiz, ensuring the highest level of security for payment transactions. Over 2 million transactions are processed daily through our platform, so you can trust us to keep your business and customer data safe.
12. How do I get started with iPOS?
Getting started is easy! Simply request a free demo to see how iPOS can transform your business. Our team will guide you through the setup process and ensure a smooth implementation tailored to your needs.